Sometimes, the word-count indicator on the status bar is hidden and cannot be visible to users. That means it’s turned off, and you won’t be able to open the statistics window. In this case, you need to turn the indicator on. To do this, right-click on the status bar.
To turn the indicator on, right-click on the status bar. You will see a drop-down list with various commands. Some of them will be checked (enabled commands), and some of them will be unchecked (disabled commands). You need to find the word-count command in the list and click on it. A checkmark should appear next to the label. The indicator will also appear on the status bar.